Essential training for anyone working in licensed venues. This course covers the legal responsibilities involved in serving alcohol, strategies for minimizing harm, and techniques for handling difficult situations. Completing this certification is mandatory for many hospitality roles in Australia.
Register as a learner and see the example course experience below
- Understand the legal requirements and responsibilities of serving alcohol.
- Identify signs of intoxication and apply strategies to minimize alcohol-related harm.
- Handle difficult situations, including refusing service, with confidence and professionalism.