Customer Service
Customer service essentials for retail staff
Sets the tone for handling tough shop floor moments
Train your hospitality team to be ready from day one.
Onboard new staff fast, deliver service standards training and keep every team member up to date across every property or location.
Trusted by leading organisations
- 300K+
- Courses created
- 180+
- Countries
- 100+
- Languages
- 4.8
- Capterra rating
AI video
Create hospitality training videos in seconds.
Real AI-generated training videos made with Coursebox. Demonstrate service techniques, food safety procedures, or brand standards. Pick a topic, language, and avatar. Your video is ready in minutes.
Automotive
Vehicle diagnostics for automotive technicians
Introduces diagnostics as part technical, part detective work
Finance
Risk profiling for wealth advisors
Frames how to read clients beyond what they say
Healthcare
Medication administration for nursing teams
Introduces the five rights and why precision matters
No credit card required
Turn hospitality documents into courses in minutes.
Upload brand standards, food safety guides, or service manuals. Coursebox builds a structured training course in minutes. No instructional design needed.
Onboarding
Get new starters trained before their first shift.
Upload your brand standards, service manuals, or safety guides and Coursebox builds ready-to-use training in minutes. Deploy to your whole team in one click, with no IT support needed.
- Build onboarding courses from your existing documents
- Update training instantly when standards or menus change
- Track completions across every role and location
Create training content in any language.
Coursebox enables you to deliver training in 100+ languages. Every employee learns in the language they think in, no matter where they are.
New Employee Onboarding Essentials
Everything new hires need to know in their first 30 days, from tools to team culture.
Training at a glance
Know who is trained across every site.
Track course completions, quiz scores, and certification status across every department and location from one central view.
- Filter completion rates by venue, role, or department
- Automated reminders for staff with outstanding training
- Export reports for health and safety or brand audits
Training Dashboard
94%
Across all sites
White-label
Your brand. Your platform.
Remove every trace of Coursebox and deliver a training experience that’s entirely yours.
- Your logos, colours and fonts
- Your custom domain name
- Your registration, login and course landing pages
speakenglishcourse.com
Speak English Confidently
Integrations
Syncs perfectly with all your tools
Coursebox talks to all your other systems
- API for integrating with anything
- MCP coming soon (Claude integration already live via the Claude chrome extension)
- Export courses as SCORM to your LMS (LTI also available)
- Single sign on (SSO) to stay within your platform
- Integrate with thousands of apps through Zapier
See it in action
Experience it before you sign up
Every feature below is purpose-built for hospitality training. Try them here.
AI Quiz
Quizzes are generated in seconds on any HR or compliance topic. Choose from multiple choice, open answer or drag and drop. Employees get instant AI feedback on every answer.
AI Quiz demo
An employee submits a formal report of discriminatory behaviour by a colleague. You are the HR lead. What do you do first?
AI Flashcard
Convert any HR or compliance concept into flip-cards instantly. Add images and icons and change the flipcard colours to suit your organisation.
What is GDPR?
EU law governing personal data protection
What is unconscious bias?
Unintended prejudice affecting decisions and behaviour
What is a PIP?
Plan with targets to address poor performance
What does DEI stand for?
Diversity, Equity, and Inclusion
What is whistleblowing?
Reporting wrongdoing through protected disclosure
What is a grievance?
Formal complaint raised by an employee
AI Scenario
Put employees inside realistic HR simulations. The AI adapts to their answers and builds policy knowledge through real-world practice.
AI Tutor
Every employee gets a personal tutor available 24/7. It answers HR queries, explains policies clearly, and never gets tired. You can train tutors on your specific HR documentation for precise answers.
HR CoachOnline
AI Video
Turn any policy or procedure into a presenter-led explainer in under a minute. Pick a voice and an avatar; the AI handles the rest.
Plus more AI tools for every task
AI grading
Your learners get detailed feedback in seconds, and you skip the manual marking.
AI images
Purpose-built learning visuals and diagrams, generated in seconds.
AI course writer
Turn any document into a full written course in minutes.
What customers say
See what real users are saying about their results
“The AI tutor is actually super effective at helping students better engage with their content… and the brilliance of it is it’s there all the time. Whatever the student’s study pattern, they can leverage the tutor to improve their learning and basically work through any hurdles.”
FAQ
Frequently Asked Questions
Most hospitality teams are up and running within a day. Upload your existing materials such as brand standards, service guides, or safety manuals and Coursebox builds structured courses in minutes. You can assign them to new starters before their first shift.
Yes. Group-based assignments let you target courses by role, department, or location. Front-of-house staff get service and upselling modules. Kitchen teams get food safety and allergen training. Managers get their own track.
Coursebox centralises all training so every location runs the same standards. Managers at each site can track their team progress, and you can see completion data across the whole operation from one dashboard.
No. Coursebox is fully mobile and available on any device. Staff can complete modules between shifts, during breaks, or before their first day on-site. No app download required.
The dashboard shows real-time completion data across every team. Filter by location, role, or course and send automated reminders to anyone with outstanding training.