How can I upgrade or cancel my plan?
Everything you need to manage your Coursebox subscription.
To upgrade your plan, simply access your account and click the "Upgrade" button on the right side of the top bar. A popup with the different plans will appear. Just select the plan that suits you and follow the steps. Alternatively, choose your pricing plan from the pricing page on our website, ensuring that the email address you enter is the same as the email address of your account.
To cancel any my.coursebox.ai plan (not branded training platform), access your account and go to the settings section using the menu in the top right corner. Here click the "Cancel Plan" button.
To cancel a Creator LMS or Business Plan, noting all data will be hard deleted and not recoverable, go to settings and click on cancel.
To downgrade, click on the upgrade button when logged in or select your chosen plan via the pricing page on our website. Please ensure you use the same email address as your account if downgrading via the pricing page.
You will see your current credits on the payments section when logged in (access the payments page by clicking the dropdown in the top right corner). If you need more, click upgrade.
If you have a subscription and need to change your credit card or payment details click here.
You can chat with our AI Support Chatbot by clicking here. You can also visit our support centre at support.coursebox.ai.
