Complaints Handling

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Learn effective complaint handling strategies to improve customer satisfaction. Develop skills in listening, empathy, problem-solving, and communication. Build customer loyalty through exceptional complaint resolution.

Category:
Business Skills
Sub-category:
Housing and Real Estate
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Learn effective complaint handling strategies to improve customer satisfaction. Develop skills in listening, empathy, problem-solving, and communication. Build customer loyalty through exceptional complaint resolution.

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Learning Outcomes

- Understand the importance of effective complaint handling.

- Develop a systematic approach to handling complaints.

- Improve customer satisfaction through complaint resolution

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