Legal
Our terms, agreements, and policies are all in one place. Everything is written to be clear and straightforward, so you always know where you stand with Coursebox.
Terms of Use
The agreements that govern your relationship with Coursebox, whether you are an individual learner, course creator, or an organisation running your own portal.
The core terms that apply to everyone using the Coursebox platform. This covers your account, acceptable use, intellectual property, and how we handle disputes.
Additional terms for organisations that operate a branded Coursebox portal for their teams, clients, or learners. Covers white-labelling, portal administration, and data responsibilities.
Privacy & Security
How we collect, use, and protect your data. Coursebox is GDPR certified and built on enterprise-grade infrastructure.
A full account of the personal data we collect, why we collect it, how it is stored, and your rights as a data subject under GDPR and applicable privacy law.
Our approach to platform security, including GDPR certification (Certificate #17412), Azure OpenAI infrastructure, ISO 27001-certified hosting, and responsible AI practices.
Billing & Fees
Clear information about what you pay for and when. No surprises. All pricing, credit usage, billing cycles, and refund conditions are set out here.
A complete breakdown of Coursebox subscription pricing, AI credit usage, add-ons, billing cycles, payment methods, and our refund policy.
Have a legal question?
If you have questions about any of our terms or policies, or need a Data Processing Agreement for enterprise procurement, our team is here to help.
Data Processing Agreements
Enterprise and Business customers can request a signed Data Processing Agreement (DPA) for GDPR compliance. Contact your account manager or reach out to support@coursebox.ai.
Policy Updates
We notify users of material changes to our terms and policies by email. All documents show their effective date at the top. You can always find the current version here.